Privacy Policy

1. Information We Collect

At ODP360 Business Solutions, we collect information you provide directly to us when you use our services, including:

• Contact Information: Name, email address, phone number, and company name when you submit our contact form or request a demo.
• Newsletter Subscriptions: Email address when you subscribe to our 360 Innovations Newsletter.
• Account Information: Login credentials and profile details when you create an account on our company store platform.
• Transaction Data: Order history, billing information, and shipping details related to purchases made through our platform.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on our site.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services, including our company store platform, 3PV (third-party vendor), and custom apparel solutions.
• Process and fulfill orders placed through our e-commerce platform.
• Respond to your inquiries and provide customer support.
• Send you newsletters, marketing communications, and updates about our services (with your consent).
• Analyze website usage to improve user experience and optimize our platform.
• Comply with legal obligations and protect our rights.

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our platform, processing payments, and delivering products (including vendors integrated through our 3PV platform).
• Business Partners: Trusted partners involved in fulfilling your orders for custom apparel, promotional products, and printing services.
• Legal Requirements: When required by law, regulation, or legal process.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control cookie preferences through your browser settings. Essential cookies required for site functionality cannot be disabled.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and receive a copy of your personal data.
• Request correction of inaccurate information.
• Request deletion of your personal data.
• Opt out of marketing communications at any time.
• Object to or restrict processing of your personal information.

To exercise any of these rights, please contact us using the information below.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you interact with.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: